To set up an account we will ask you to enter basic information including name, delivery address, payment information and e-mail address. You will then be asked to create a Username and Password. You will need this Username and Password to log in each time, unless you set your computer to remember your login information.
We deliver seven days a week in most neighborhoods. Choose the day and time that works best for you from a list of times we're in your neighborhood. This will be your "default" delivery day. If you don't want the same delivery day and time each week, or want to order more or less often than once a week, simply select a new delivery option each time you order. You will also be asked to give us specific delivery instructions, as to whether or not to ring the bell, where to leave the totes if you're not home, etc.—the more specific the better.
It takes most customers about an hour to compile their first order, but it gets a lot faster each time you shop. The fastest way to shop is to have a shopping list ready and simply type keywords for each item, such as "organic milk," into our Search box. On our home page you'll find links to our weekly specials, new products, an ever-changing list of the day's best produce and much more. Features like your Master Shopping List and Custom Shopping Lists cut future shopping time dramatically. See our Shopping Tips for info on these and other ways to shop faster.
Browsing through our "Grocery Store" is a good way to get familiar with the depth and breadth of our selection, or to see everything we carry in a certain category. But because we sell over 25,000 items, browsing can be overwhelming for a first-time shopper. (If you've ever wandered around an unfamiliar grocery store trying to find something, you know what we mean!)
The best advice we can give you is to use the power of the Internet to make grocery shopping more efficient. You don't have to stroll down every aisle to find what you need—you can use today's powerful e-commerce tools, like our helpful Search function, to jump from asparagus to yogurt in seconds. Or use one of our nutritional filters to see all low-cal ice creams in one click. Once you get used to grocery shopping this way, you'll never go back!
Order deadline is 11 p.m. for next-day delivery; 10 a.m. for same-day delivery (where available).
You can count on your groceries arriving during your selected 2 to 4 hour delivery window. You do need to be home to accept your grocery order at the time of delivery.
When your order is delivered you can let your Service Rep know if you have any special delivery instructions such as where leave grocery bags or heavy items. Sorry, putting groceries away in cupboards or refrigerator is not part of our service.
No tipping, please!
If you have any problems with your order, such as missing, incorrect or damaged items, we guarantee 100% satisfaction. Call Customer Relations immediately, at (toll-free) 1-844-274-9473 and we'll redeliver the item or refund your payment.
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Pick up
Fri, May 17
10:00 am - 11:00 am
Deadline: Friday, 8:00 AM
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